How do I change my Wi-Fi Network Name and Password?

SSID is the default term used to refer to the network name. You can change the name of your network to personalize it as well as the default password you received at the installation. Please select your equipment model and follow the steps below.

Hitron CODA-4589

For the Hitron CODA-4589, Cogeco offers a Wi-Fi app that you can download to your iOS or Android device.  This app allows you to easily customize your network name and password.  For information on how to download the app, click here. Once installed, click on My Wi-Fi tab to edit your network name or password information.

If you do not have access to a mobile device to download the Wi-Fi app, or wish to make these changes from a computer, please follow the below instructions:

  1. Ensure your device is connected to your Cogeco Wi-Fi network, or alternatively connected via an ethernet cable to the Cogeco modem.
  2. In your web browser’s address bar, type in the address of 192.168.0.1 and hit enter
  3. At the Hitron login screen, type in the username of cusadmin
  4. In the password field, type in Cogeco1!
    Note: Alternatively, your password may have been set to one of the following:
    1. password
    2. the current password used to join your Wi-Fi network (wireless passkey).
  5. Click on the Login button
    Screenshot showing the login interface
  6. At the top of the screen, click on Wireless
    Screenshot showing the Wireless 2.4G tab section
  7. Enter the Network Name (SSID) of your choice for your 2.4G network
  8. Enter the Password of your choice for your 2.4G network. Passwords must be a minimum of 8 characters in length.
  9. Click the Save Changes button
  10. If you also wish to edit your 5G network information, click on the 5G tab.
    Important note: By default, this modem has Band Steering enabled. When this feature is enabled, the modem will use the same Network Name and Password as the 2.4G network. If you wish to have separate network names or passwords, first click the Disabled option on Band Steering.
    Screenshot showing the Wireless 5G tab section
  11. Enter in the Network Name (SSID) and Password of your choosing for your 5G network.
  12. Click the Save Changes button.
  13. Click on your login name at the top right, and select Log out.
    Screenshot showing the Log Out button

Arris TG3452

  1. Ensure your device is connected to your Cogeco Wi-Fi network, or alternatively connected via an ethernet cable to the Cogeco modem.
  2. In your web browser’s address bar, type in the address of 192.168.0.1 and hit enter
  3. At the Arris login screen, type in the username of admin
  4. In the password field, type in password
  5. Click on the LOGIN button
    Screenshot showing the login interface
  6. Click the link beside 2.4GHz SSID
    Screenshot showing the Wi-Fi Status option
  7. Enter the Network Name (SSID) of your choosing.
  8. In the Change Network Password field, enter the password of your choosing. Note that passwords must be a minimum of 8 characters in length.
  9. Enter the 4-character CAPTCHA code shown in the box
  10. Click the Save button.
    Screenshot showing the Wireless Home 2.4GHz section
  11. On the left panel, click on Networks.
    Screenshot showing the Networks section
  12. Important note: By default, this modem has Band Steering enabled. When this feature is enabled, the modem will use the same Network Name and Password as the 2.4G network. If you wish to have separate network names or passwords, first click the Disable option on Band Steering.
  13. Beside your 5 GHz network, click the EDIT button.
    Screenshot showing the Wireless Home 5GHz section
  14. Enter the Network Name (SSID) and Password of your choosing.
  15. Enter the 4-character CAPTCHA code shown in the box
  16. Click the Save button.
  17. Click the Logout link at the top
    Screenshot showing the Log Out button

Cisco 3848

  1. Ensure your device is connected to your Cogeco Wi-Fi network, or alternatively connected via an ethernet cable to the Cogeco modem.
  2. Enter the URL 192.168.0.1 in the address bar
  3. Choose the language if desired, then wait for the refresh of the page.
  4. Leave the "User Name" and "Password" fields blank
  5. Click on Log in
    Screenshot showing the Log In interface
  6. Click on Wireless
  7. Click on Radio Settings
  8. Enter the Wireless Network Name (SSID) of your choice for both the 2.4GHz network and the 5GHz network.
  9. Click on Save Settings
  10. Click on Wireless Security
  11. Enter the password of your choice in the fields Pre-Shared Key. Enter the same password for both networks.
  12. Click on Save Settings

Arris TG2472

  1. Ensure your device is connected to your Cogeco Wi-Fi network, or alternatively connected via an ethernet cable to the Cogeco modem.
  2. Enter the URL 192.168.0.1 in the address bar
  3. Enter admin in the User Name field
  4. Enter password in the Password field
  5. Click Apply to enter the console
  6. Choose Basic Setup in the top menu bar
  7. For each of the 2.4 GHz and 5 GHz frequencies, enter the Wireless Network Names (SSIDs) of your choice
  8. For each of the 2.4 GHz and 5 GHz frequencies, enter a password of your choice in the fields Pre-Shared Key
  9. Click on Apply

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